FAQs

I’ve lost my pet. Can you help?
If you have lost your pet, check the council pound in your area, contact all your local vets and put up posters with a clear photograph of your pet. You can also register with Petsearch, a company which operates a central regisery for lost and found animals. They will ring pounds and vets on your behalf.

My neighbour’s dog is constantly barking and disturbing me. What can I do?
If you are concerned about barking, phone your local council with a noise complaint. If the your complaint is about the smell of animals, call the Environment Protection Authority (EPA).

I want to have my pet microchipped. Can the RSPCA help?
Yes. The RSPCA can help with all the legal requirements involved in pet ownership including microchipping. We can also supply identity tags and collars and strongly recommend  desexing and vaccinations which can be done through RSPCA veterinary hospitals.

I want to have my pet desexed but can’t really afford it.
You should desex your pet and you may qualify for our subsidised desexing and vaccination program through a regional branch of the RSPCA or through the RSPCA NSW Auxiliary. For more information contact us on (02) 97707555.

What time is my local shelter open?
The RSPCA’s Yagoona shelter is open seven days a week from 9.30-3.30pm. The shelter is open to 10pm to accept surrendered animals. It is closed on public holidays. All RSPCA shelters close at 12pm on Wednesdays.
The Yagoona clinic is open from 9.30am to 12pm, from 1.30pm to 4.30pm and from 5.30pm to 7pm. It is open for emergencies only after hours and on public holidays.
For all other shelter and clinic opening hours, contact your local shelter or click on the appropriate link: Blue Mountains, Broken Hill, Coffs Harbour, Dubbo, Hunter region, Orange, Central Coast, Wollongong, Yagoona . For RSPCA adoption centres/pounds go to Dubbo, Nowra,  Port Macquarie. For clinics take one of these links: Broken Hill,  Rutherford, Tighes Hill, Yagoona.

I’d like to donate some money to the RSPCA. What do I do?
Phone (02) 9770 7555 for further information or send a cheque or money order to PO Box 34 Yagoona NSW 2199. You can also arrange regular donations through your pay or credit card. call 02 9770 7555 for further information.

A dog is locked in a hot car. What should I do?
It is not an offence to leave a dog in a car – it only becomes an offence if the dog is suffering from heat stress. If the dog appears distressed, phone the police on 000 immediately. They know how to deal with this issue and will have a quicker response time than RSPCA inspectors. Do not take the matter into your own hands as you may face a break and enter charge.

Why should I adopt a pet from an RSPCA NSW Animal Shelter?
All companion animals adopted from the RSPCA are fully vet checked, desexed, vaccinated, wormed, microchipped and more.

I have found a stray animal. What do I do?
The RSPCA only accepts stray animals if they are injured. All other enquiries about strays should be directed to your local council.

I am worried about the welfare of an animal in my local area. What can I do?
Call the RSPCA inspectors on (02) 9770 7555.