RSPCA NSW

RSPCA
RSPCA

Contact

We assist people and animals in so many different ways it can be hard to know who to talk to. This section will help you.

If you need to tell us about cruel treatment of an animal, you can either call us or send in a report. We’ll need your details, but everything is confidential – the person you are reporting will never find out who made the report.

If you would like to adopt from us, click here to find out how to see all the animals available, and to find your closest shelter.

If you would like to support us, by making a donation, becoming involved in one of our events, leaving a legacy or volunteering, you can do so online or over the phone. Details can be found here.

You can also contact us if you need us to support you – provide advice on pet care, help find emergency temporary accommodation for your pet, or help you work through what animal best suits your lifestyle.

We look forward to hearing from you.

Having trouble with your pet and looking for advice? Contact us here to learn more about surrendering your pet to RSPCA NSW

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RSPCA NSW operates 10 shelters and four veterinary hospitals across the state. Click here to find the one closest to you.

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Click here to report a case of animal cruelty or call our call centre on 1300 CRUELTY (1300 278 3589).

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To include an animal in a film or TV show, you will need to meet several requirements and advise us of your plans.

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Have a question about any of the animals up for adoption, or about the best way to care for your pet? Click here to contact the RSPCA.

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How you can help

Looking to adopt? Search now for dogs, cats and other pets available for rehoming at your local RSPCA shelter.

RSPCA has joined forces with Bendigo Bank and Mastercard to create an exciting range of credit cards that offer Australians a way to help animals in need.

Each year, over 40,000 animals turn to RSPCA NSW for help. Every donation from you is vital in rescuing and caring for them.

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CLEAR THE SHELTERS TERMS AND CONDITIONS

  1. The initiative runs in New South Wales only from 24 February to 26 February 2017 inclusive.
  2. The initiative applies to all animals available for adoption at RSPCA NSW shelters, Care Centres and participating Petbarn Adoption Centres only. The initiative does not extend to RSPCA NSW animals offered for adoption through RSPCA Volunteer branches.
  3. Animals adopted during the initiative are subject to availability. Should all available animals be rehomed prior to the end of the initiative, the offer will no longer be honoured. No rainchecks are available.
  4. This offer cannot be used in conjunction with any other offer.
  5. RSPCA NSW retains the right to refuse an adoption if it does not comply with standard operational processes.
  6. A maximum of two adoption animals may be adopted by any household.
  7. No animal will be placed on hold for any period. Adoption must be by personal attendance at one of the abovementioned facilities.
  8. Photographic personal identification must be presented at the time of adoption.
  9. A suitable carry cage must be used to transport birds, felines and small animals, including pocket pets, from the premises and during the journey home. If you do not have access to an appropriate carrier, you can purchase a carrier at the time of adopting your companion. Cardboard carriers are available to purchase for $10 from RSPCA shelters and Care Centres while stocks last.
  10. Suitable leads and harnesses must be used to transport canines from the premises. Canines must be appropriately restrained within the vehicle for the journey home. If you do not have access to an appropriate lead and harness, suitable equipment is available for purchase at the time of adoption while stocks last.
  11. Suitable transport for livestock and horses must be considered prior to adoption, and animals must be collected on the day of adoption.
  12. We understand that sometimes, despite your and RSPCA NSW’s best endeavours, your new pet doesn’t settle into your lifestyle. For this reason, you can return any animal to a RSPCA NSW shelter within 21 days from the time of collection to receive a replacement authorisation in accordance with our replacement policy, or a refund of the adoption fee paid. Please note: merchandise purchased cannot be returned as part of the replacement of an animal. Should a product be faulty, you can return that product, in its original condition, to the facility you purchased the merchandise from within seven (7) days and RSPCA NSW will replace that item.
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