Work for RSPCA NSW and make a lifesaving difference to animals in need.

Op Shop Coordinator – Full Time – Tweed Heads

The Royal Society for the Prevention of Cruelty to Animals (RSPCA) is Australia’s pre-eminent animal welfare organisation. We provide a strong voice for animals experiencing cruelty and neglect. RSPCA NSW is committed to the care and welfare of animals, providing extensive professional facilities, including fully equipped veterinary hospitals and our state-wide shelter network, with hundreds of staff across New South Wales to care for animals.

Our Support Services department is now looking for an experienced Op Shop Coordinator to join the team on a full-time basis. The Op Shop Coordinator will drive sales and manage daily operations of the Tweed Heads op shop. You will be responsible for determining the value of goods, sales, visual merchandising, and working with volunteers.

The successful candidate will be required to work regular weekends on a rotating roster.

Role responsibilities

• Oversee and review all goods for sale
• Communicate with and coordinate volunteers working in the op shop
• Monitor daily banking
• Drive, monitor and report sales to senior management
• Develop strategies to increase revenue and profits
• Complete regular reviews of shop pricing
• Daily opening and closing of the store
• Visual merchandising
• Liaise with staff and volunteers to ensure all donations are transported effectively
• Support the Volunteer Manager – Mid North Coast & Hunter

Selection criteria

• Relevant qualifications in retail services and visual merchandising (essential)
• Tertiary qualifications in management (desirable)
• Previous experience in a retail environment or store management role
• Previous sales experience
• Strong visual merchandising skills
• Previous experience managing a team
• Demonstrated sales techniques
• A passion for all things loved and second-hand
• Strong communication and interpersonal skills
• Ability to develop and implement new processes
• Ability to teach and coach volunteers
• An interest in animal welfare

This is a great opportunity to join a passionate team dedicated to making a difference.

To apply for this position, please click the APPLY button below.