Homelessness Program

Our Community Homelessness Support Program is currently unable to take on any additional clients. If you and your pet are in urgent need of help, please reach out to our Contact Centre at (02) 9770 7555 to discuss how we can help you find the support you need.

RSPCA NSW’s Homelessness Support Program assists people and pets experiencing homelessness.

With over 116,000 Australians experiencing homelessness on any given night, the barriers to seeking help can be significant. Many individuals choose to remain in unsafe situations rather than risk losing their pets, which can prolong their situation or further exacerbate feelings of stress, anxiety, and depression.

Pets provide essential comfort and support – even more so during challenging times – which is why it’s so important to protect the bond between people and their animal companions.

Support and Services

RSPCA NSW’s Homelessness Support Program alleviates these burdens by providing people’s animal companions with safe accommodation and allowing owners to focus on their recovery, treatment, and safety. This program not only fosters improved outcomes for people’s health but also helps maintain the vital bond between them and their animal companions.

Services our Homelessness program offers include:

  • access to critical pet care supplies
  • financial assistance for veterinary treatment

For more information, please contact the RSPCA NSW Crisis Support Programs helpline via phone at (02) 9782 4408 or via email at programsgroup@rspcansw.org.au.

Additional Support and Crisis Helplines​

If you or someone you know requires assistance or information, there are a number of services available across NSW that provide confidential help, guidance, and crisis intervention.

Below are some key contacts that specialise in helping humans in need, whether they’re seeking mental health support, crisis intervention, or information on safety and available services. Please don’t hesitate to reach out to any of these services if you or someone you know is in need of help.

  • Lifeline Australia – 13 11 14 – Lifeline is a free counselling line providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services.
  • Beyond Blue – 1300 22 4636 – Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, supporting people affected by anxiety, depression, and suicide.
  • 13 Yarn – 13 92 76 – 13YARN provides crisis support 24/7 to yarn without judgement and offers a confidential, culturally safe space to yarn about any needs, worries or concerns.
  • Ask Izzy – Ask Izzy is a mobile website connecting people in crisis with the services they need right now and nearby.
  • 1800RESPECT – 1800 737 732 – 1800RESPECT is a free national 24-hour sexual assault, family and domestic violence counselling line for people who have experienced or are at risk of family and domestic violence and/or sexual assault.
  • Domestic Violence Hotline – 1800 656 463 – The Domestic Violence Hotline provides 24/7 access to information, support and referrals to nearby services.
  • Link2Home Homelessness – 1800 152 152 – Link2Home is a state-wide homelessness information and referral telephone service providing information, assessment or referral to homelessness services and support in NSW.

Social Return on Investment

Through our Social Return on Investment reports, we’ve measured values not typically explored in impact reports and financial statements. These include a range of different social, economic, and environmental factors.  

As a charity, RSPCA NSW relies on donations, partnerships, and fundraising to drive change in our communities, provide treatment and shelter for animals, and offer relief and crisis support for people and pets in need. That’s why we’re excited to share our Homelessness Support SROI Report, which express the social return your investment in our programs has had!

Community Homelessness Program FAQs

How much does your Homelessness Program cost?

Each situation is assessed on a case-by-case basis, and cost may depend on which services are required. Please contact the RSPCA Community Programs helpline (02) 9782 4408

Our Homelessness Support Program services all of New South Wales.

Yes, this community program was previously known as Living Ruff.

Our helpline is contactable Monday to Friday, 9 a.m. – 5 p.m. During weekends and public holidays, please contact our RSPCA Contact Centre. Details can be found here. 

Through our Social Return on Investment reports, we’ve been able to measure values not typically explored in impact reports and financial statements. These can include social, economic, and environmental factors. To learn more about how your donations are helping drive change in our communities, simply click here to read our most recent Homelessness SROI Report.