Adoption Warranty Claim

RSPCA understands that there will be some instances where a newly adopted pet will become unwell after leaving the RSPCA and settling into a new home. To assist your new companion in maintaining optimal health and wellbeing, please take time to read through your adoption pack, which contains information on nutrition and care of your new pet.

Although RSPCA NSW does everything possible to avoid the presence of infectious diseases at our facilities, there are some pets that leave our care in a healthy condition and then go on to develop an infectious disease. This is very similar to the situation where people are exposed to someone with a common cold and do not develop the signs of the cold until several days later.

RSPCA NSW provides a warranty for our adopted pets to cover such circumstances. The warranty applies to RSPCA NSW animals adopted through RSPCA NSW Shelters, Care Centres, Branches and affiliated Petbarn outlets, and is very specific in that it only provides assistance for infectious medical conditions that are likely to have arisen as a result of your pet being in an animal care facility prior to adoption. Click here to read the full conditions of our adoption warranty. You can see a full list of warranty affiliated veterinary providers here.

If you believe you qualify for our adoption warranty, please fill out all relevant details using the form below, so we can assist you further.

Adoption Warranty Veterinary Fee Claim Form

PLEASE NOTE: Claims must be submitted alongside supporting documentation within 60 days of incurred veterinary fees.
  • Your details

  • Bank details

  • Animal details

  • E.g. Petbarn Rozelle, Sydney Shelter etc.
  • Claim details

  • Drop files here or
    Maximum size 2MB
  • Drop files here or
    Maximum size 2MB
  • Drop files here or
    Maximum size 2MB
  • Declaration

    By entering my name in the box below I certify that the information provided in and with this form is truthful and accurate. No information likely to affect this claim has been withheld. I confirm the account submitted has been paid in full.

  • The RSPCA is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth). You can read our Collection Notice here.