Report Animal Cruelty

Your voice can save an animal’s life.

 

Report Animal Cruelty

Witnessed or Suspect Animal Cruelty?

If you see or suspect animal cruelty in NSW, call RSPCA NSW on 1300 278 358 to report your concerns.

One of our compassionate team members will listen to your welfare concerns and guide you through the most appropriate next steps. Including, asking relevant questions, reviewing any supporting information such as images or videos and confirming whether the matter falls within our jurisdiction.

Our Contact Centre is open 7 days a week, from 8:30am to 5:00pm.

Please note: opening hours may change on public holidays.

For emergencies outside of these hours:

  • If an animal is in immediate danger or is being seriously harmed, please contact the Police Assistance Line on 131 444.
  • If your pet is injured or unwell, please contact your nearest 24-hour veterinary hospital.

RSPCA NSW is one of three approved enforcement agencies under the Prevention of Cruelty to Animals Act, alongside the Animal Welfare League NSW and NSW Police

Winston's life was transformed from cruelty and neglect, thanks to those who reported his suffering with kindness and compassion.

White maltese rescued by RSPCA NSW

Latest News and Events

Prosecution Outcomes
RSPCA NSW Update

Western Sydney Woman Convicted of Animal Cruelty Offences in Relation to Pet Maltese Dogs

A woman from Western Sydney has been convicted of two offences contrary to the Prevention of Cruelty to Animals Act 1979 (NSW) (POCTAA) following the seizure of two Maltese dogs in September 2025.   The defendant was sentenced at Windsor Local Court on March 26, 2026, after earlier pleading guilty to two charges of failing to provide veterinary treatment for dental disease and flea infestation, and poor body condition and matting, respectively. She was convicted and sentenced to a 12-month Conditional Release Order, ordered to forfeit all animals in her care except for one cat, and disqualified from owning or otherwise caring for animals for five years with the same exception. Animal care costs were awarded to RSPCA NSW totalling $13,709.   The woman was already known to RSPCA NSW when an inspector attended her property in September 2025 in response to a report about a Maltese dog in poor body condition with matted fur.   Upon the inspector’s arrival, the woman presented two Maltese dogs that were both in poor body condition with hips, ribs and spines protruding. The fur of both dogs was also heavily matted with patches of fur missing from their backs.   Both dogs were heavily matted and visibly underweight.  The woman told the inspector that the dogs had not been to the vet…

Find out more

Frequently Asked Questions

How do I check in on an existing cruelty complaint?

If you’ve already lodged an animal cruelty complaint with RSPCA NSW, we understand you may want to check on its progress. Rest assured, every report is taken seriously, and your complaint will go through a process of triaging to ensure that urgent cruelty reports are prioritised accordingly.   

In addition to the prioritisation of your report, it’s important to remember that it may be at different stages, from initial assessment to an active or follow-up investigation. Though we will endeavour to give you peace of mind, please note that, for the safety of the animals and to protect the privacy of those involved, the amount of information we can share may vary depending on the stage of the investigation.  

To check-in on an existing cruelty complaint, contact our team at 02 9770 7555. Press option 1 in the prompts, and please have your case number ready.

 

Unethical breeding practices can result in severe suffering for animals. RSPCA NSW relies on information from the community to investigate breeders who are not complying with animal welfare standards.  

If you have concerns, such as the breeding animals living in poor conditions or failing to meet their basic welfare needs, please contact us on 1300 278 358. Please provide as much information as possible, including the breeder’s details, location, and any supporting evidence. 

By law, any individual, breeder, or organisation selling, adopting, or giving away a dog, cat, puppy, or kitten needs to use an official identification number in any advertisement of the animal.  

Approved identification numbers include:  

  • Microchip number, 
  • Breeder identification number, and
  • Rehoming Organisation Number (RON)  

If you see an animal advertised without an identification number, we suggest either contacting the seller to see if a typo or mistake was made, or determining the validity of the number by looking it up using the NSW Pet Registry 

If you believe that a breach has been made intentionally, please call us on 1300 278 358 to report it. 

Include the exact location, a description of the animal, the type of cruelty or neglect suspected, and any time‑sensitive details. Photos or videos can be submitted if safely obtained.

Yes. Neglect—such as lack of food, water, shelter, or veterinary care—can and should be reported to RSPCA NSW.