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Your voice can save an animal’s life.
If you see or suspect animal cruelty, please call 1300 278 358 to speak directly with our team and report animal cruelty to RSPCA NSW.
One of our Contact Centre Representatives will listen to your concerns, ask relevant questions, and review any supporting documentation, such as images or videos. They will also confirm whether the matter falls within our jurisdiction and determine the most appropriate next steps.
Our Contact Centre is open 7 days a week, from 8:30am to 5:00pm.
For emergencies outside of these hours:
RSPCA NSW is one of three approved enforcement agencies under the Prevention of Cruelty to Animals Act, alongside the Animal Welfare League NSW and NSW Police.
If you’ve already lodged an animal cruelty complaint with RSPCA NSW, we understand you may want to check on its progress. Rest assured, every report is taken seriously, and your complaint will go through a process of triaging to ensure that urgent cruelty reports are prioritised accordingly.
In addition to the prioritisation of your report, it’s important to remember that it may be at different stages, from initial assessment to an active or follow-up investigation. Though we will endeavour to give you peace of mind, please note that, for the safety of the animals and to protect the privacy of those involved, the amount of information we can share may vary depending on the stage of the investigation.
To check-in on an existing cruelty complaint, contact our team at 02 9770 7555. Press option 1 in the prompts, and please have your case number ready.
Unethical breeding practices can result in severe suffering for animals. RSPCA NSW relies on information from the community to investigate breeders who are not complying with animal welfare standards.
If you have concerns, such as the breeding animals living in poor conditions or failing to meet their basic welfare needs, please contact us on 1300 278 358. Please provide as much information as possible, including the breeder’s details, location, and any supporting evidence.
By law, any individual, breeder, or organisation selling, adopting, or giving away a dog, cat, puppy, or kitten needs to use an official identification number in any advertisement of the animal.
Approved identification numbers include:
If you see an animal advertised without an identification number, we suggest either contacting the seller to see if a typo or mistake was made, or determining the validity of the number by looking it up using the NSW Pet Registry.
If you believe that a breach has been made intentionally, please call us on 1300 278 358 to report it.