Latest shelter updates regarding COVID-19 

RSPCA NSW is committed to taking necessary and conscientious measures regarding the COVID-19 outbreak following the health advice and restrictions of the NSW government.  

Currently, due to the Greater Sydney and Central West (Orange) lockdowns, some of our shelters will operate differently to ensure the health and wellbeing of our staff, volunteers and the general public.  Please read below to see how processes may have changed at your local RSPCA shelter.

View all animals available for adoption here

Sydney Shelter

Due to the restrictions related to the current COVID-19 outbreak, we have had to rethink the way that our Sydney Shelter operates and processes adoption to ensure the safety of our animals, staff and the community.  

We are thrilled to announce that from Friday 23 July we will be launching a new adoption process for our Sydneysiders, One Stop Adopt!  

How does it work?  

  • Search to find an animal that you’re interested in adopting.  
  • Our experienced adoption teams will review your application and contact you to discuss your lifestyle, experience and the animals’ needs and make sure you’re a great match.  
  • If successful, our team will allocate you an appointment at our Sydney Shelter car park to meet your potential new pet and process the adoption.  
  • Once your adoption is processed, you can take your new furry friend home!  

Please note: Appointments will be held at our Sydney Shelter car park (Rookwood Roadside) and strict COVID-19 safety protocols will be carried out at all times. Our adoption teams will guide you through the appointment process when arranging your appointment and staff on-site will be there to help you. If you can, please bring a smartphone that you can use to check-in via our QR code.

Blue Mountains and Illawarra shelters

In line with COVID-19 restrictions, the ‘Adopt from Home’ programme is currently operational.  

If you are accepted for adoption, a team member will transport the animal for a meet and greet outside their new home and to finalise the adoption, ensuring that all physical distancing measures are followed. 

For more information regarding the ‘Adopt from Home’ programme, please see here 

Orange Shelter

Due to the seven day lockdown in regions of the Central West, our Central West Shelter in Orange is temporarily closed and is due to reopen on 28/07 pending public health announcements.  

Hunter and Coffs Harbour Shelters

Our Hunter and Coffs Harbour shelters will continue to operate as normal, following all COVID-safe guidelines set out by NSW health.  

Tuggerah Care Centre

Our Tuggerah Care Centre will continue to operate as normal, following all COVID-safe guidelines set out by NSW health and operating with slightly reduced opening hours (9 a.m. to 4 p.m.)  

Hunter and Broken Hill Veterinary Hospital

Our Hunter and Broken Hill Veterinary Hospitals will continue to operate as normal, following all COVID-safe guidelines set out by NSW health. 

Sydney Veterinary Hospital

In light of COVID safety measures, our Sydney Veterinary Hospital will be operating on a limited service. This means:  

  • Contactless consults – our customers will be asked to contact the clinic phone upon arrival and wait outside   
  • Routine consults are not allowed – like adult vaccination/health checks.   
  • Essential vaccines like puppy/kitten vaccines; sick animals; trauma and emergency patients only.  
  • No elective procedures until further notice 


Foster Care

Our vet treatments will continue for desexing and any urgent treatment with the current contactless process in place.  

Pickups for animals of foster carers are also operating with the current contactless process in place.  


To ensure the safety of our volunteers, we have ceased volunteering at our Sydney, Central West, Blue Mountains and Illawarra locations for now. Our team has been in touch with current volunteers and those in the affected regions.   

The RSPCA NSW will continue to monitor the current situation and hope that you and your family remain in good health and stay safe. 

RSPCA was created 150 years ago to rescue and care for our state’s animals, and with your help, we will continue to protect them during times of crisis. 

If you have any questions, please do not hesitate to contact us on (02) 9770 7555.