Need to speak to RSPCA NSW? Get in touch with us.

Contact us

RSPCA NSW assists people and animals in so many different ways that it can be hard to know who to talk to.

If you need to tell RSPCA NSW about the cruel treatment of an animal, you can either call us or send us a report by clicking the Report Animal Cruelty button below. To do this, we will need your contact details, but rest assured these will be kept strictly confidential – the person you are reporting will never find out who made the report.

If you’re looking to adopt an animal from us, click here to discover how you can see all the animals who are available and to locate your nearest RSPCA NSW facility.

If you’d like to support animals in need by making a donation, becoming involved in one of our events, leaving a gift in your Will, or fundraising on our behalf, please click here.

To view all volunteer opportunities across the state, please click here.

You can also contact us if you need our help – whether you’re after pet care advice, help finding emergency temporary accommodation for your pet, unsure what animal would best suit lifestyle, or anything else animal related.

More than anything, RSPCA NSW wants your much-loved animals to stay happy, healthy and safe. That’s why we’re always here to help.


Address: Find your local RSPCA NSW facility here.

Email: Send an enquiry here.

Phone: (02) 9770 7555

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Related Contact Numbers

Report a Cruelty Case: 1300 278 3589

Adoptions: (02) 9770 7555

Donations: 1300 777 221

Leave a gift in Your Will: (02) 9782 4470

Lost and found: (02) 9770 7555

Community Programs: (02) 9782 4408

Wildlife emergencies: 1300 094 737

Choose a service you would like to find out more

Contact FAQs

When an animal is seized by an inspector, the owner is advised and given the opportunity to participate in a recorded interview to discuss the welfare of the animal. Following the interview, there are a number of avenues that can be taken by the inspector:

  • The owner will be given the option to surrender the animal, which means that they do not have to pay for any costs associated with her ongoing care.
  • If an owner refuses to surrender their animal, the inspector will need to apply for custody of the animal in court by compiling a brief and serving CANS (Court Attendance Notice).

In some circumstances, the animal may be returned to the owner.

If you witness any animal cruelty or an emergency involving an animal, please contact RSPCA NSW straight away. The animal emergency hotline number is 1300 CRUELTY (1300 278 3589).

There are three different categories that a job can be placed under: urgent, ASAP or routine.

Urgent jobs are for animals who are victims of serious physical injury (e.g., beaten by their owner), require immediate veterinary treatment (e.g., attacked by a dog), or are in imminent danger (e.g., stuck in a drain). These jobs are attended or actioned on the same day.

ASAP complaints are viewed as serious, but not life threatening. These are attended or actioned within 48 hours e.g., animals who are very skinny, dogs who are chained to their kennels, or animals who are sold underage.

Routine jobs are attended when the officer is available. This includes routine inspections of animal trades, premise inspections and investigations into animal cruelty that have long passed e.g., alleged offences at a rodeo based on video evidence.

The RSPCA Inspectorate in NSW consists of the Chief Inspector, a Deputy Chief Inspector, four team leaders, seven north regional inspectors, seven south regional inspectors and 12 Sydney metro inspectors, making a total of 32 RSPCA inspectors in NSW.

Yes, the inspectors also deliver education to the community through presentations and by talking to animal owners. They also sit on advisory committees, perform animal rescues and assist other agencies such as national parks, the police, local council, etc.

Yes, provided there is reasonable grounds to suspect that an offence may have been committed. This means RSPCA NSW would need to lodge a report that includes the witnesses full name, address and contact number, and the details of the animal cruelty incident.

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Report a Cruelty Case

Give a voice to the voiceless. Report animal cruelty today.

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