Your use of this site and the information available on this site is subject to the following Terms and Conditions:


1.1 This Website  is owned and operated by the Royal Society for the Prevention of Cruelty to Animals (“RSPCA NSW”).

  1. Terminology

2.1 In these Terms and Conditions:

2.1.1    the “Website” includes both: www.rspcansw.org.au; and www.rspcastore.com.au

2.1.2    the expressions “we”, “us”, and “our” are references to RSPCA NSW.

  1. Use of Website from outside Australia

3.1 The information on this Website (“the Information”) and the Terms and Conditions have been prepared in accordance with Australian (Commonwealth and New South Wales) law. If you are residing in or accessing this Website from a country other than Australia (“the User Country”), the Information and the Terms and Conditions may not satisfy the laws of the User Country. Should the Information and the Terms and Conditions satisfy the laws of the User Country, then you are entitled to use the Website. In the event that the Information or the Terms and Conditions do not satisfy the laws of the User Country, this Website is not intended for your use, and you are not entitled to rely on the Information. If you do so, you agree to indemnify us for any loss or damage which may be incurred as a consequence.

3.2 We will not accept orders for products from people residing in or accessing this Website from a country other than Australia.

  1. Acceptance of Terms and Conditions

4.1 Your access to and use of the Website is conditional upon your acceptance of and compliance with the terms, conditions, notices and disclaimers contained in this document and elsewhere on the Website (known collectively as the “Terms and Conditions”). Your use of and/or continued access to the Website constitutes your agreement to the Terms and Conditions.

4.2 We may amend the Terms and Conditions at any time by posting the amended Terms and Conditions on the Website. The amended Terms and Conditions will be effective immediately and you will be bound by the amended Terms and Conditions from that time. This agreement may not be amended otherwise. You should visit this page periodically to review the Terms and Conditions. If you violate any Terms and Conditions, your right to use and access the Website automatically terminates.

  1. Restrictions on Use

5.1 The Website is available only for your personal and non-profit use. We have the right to change or discontinue any feature of the Website, including the Material defined in Clause 7 [Copyright] below, hours of availability and equipment required for access. You may download a single copy of the Material, keep a temporary copy in your computer’s cache and, where necessary for reference purposes, make a single hard copy of the Material. You may not otherwise copy, reproduce, republish, frame, post, upload, distribute, transmit or modify in any way all or any part of the Material contained on this Website unless expressly authorised on the Website, in writing by RSPCA NSW or by law. You must not transmit or attempt to transmit any data, code or other material of any kind to this Website which contains a virus or other harmful component.

  1. Trade marks

6.1 All names, logos and trademarks are either our property or the property of third parties who have contributed to the Website. Nothing on the Website should be interpreted as granting any rights to use or distribute any names, logos or trademarks, without our express written agreement or that of the relevant contributor. Nothing displayed on the Website should be construed as granting any licence or right to use any name, logo or trademark without our express permission, or that of the relevant third party contributor.

  1. Copyright

7.1 The content of this Website, including all information such as text, graphics, images and other material (“Material”), is protected by Australian and international copyright law. You may download a single copy of the Material, keep a temporary copy in your computer’s cache and, where necessary for reference purposes, make a single hard copy of the Material. You may only make such other use of the Material as is expressly authorised on the Website, in writing by RSPCA NSW or by law.

  1. No Representations

8.1 We make no representations about the accuracy, reliability, completeness or timeliness of the Material. The Material may contain inaccuracies or typographical errors. The use of the Website and the Material is at your own risk. Changes are periodically made to the Website and may be made at any time.

  1. No Warranties

9.1 The Website and Material are provided on an “as is” basis without any warranties of any kind on the part of RSPCA NSW. We disclaim all warranties to the fullest extent permitted by law.

9.2 The Australian Consumer Law contains consumer guarantees in respect of the supply of certain goods and services and prevents the exclusion, restriction and modification of such guarantees (“Prescribed Guarantees”). Except as provided by the Prescribed Guarantees, all warranties, guarantees and/or conditions express or implied by law in any way relating to access to, or non-access to, the Website or the use of or reliance upon the Website or the Material are excluded.

9.3 In addition, we do not warrant that the Website will operate error-free or that the Website and its servers are free of computer viruses and other harmful data, code, components or other material. Nor do we warrant that the Website or its servers will be able to prevent any illegal, harmful or inappropriate use, modification or alteration of the Website, or will give notice of such use, modification or alteration. If your use of the Website or the Material results in the need for servicing or replacing equipment or data, we are not responsible for those costs.

  1. Limitation of Liability

10.1 Except as provided by the Prescribed Guarantees, neither we, our suppliers, or any third parties mentioned on the Website shall be liable for any loss or damage whatsoever (including, without limitation, incidental and consequential damages, lost profits or damages) resulting from the use or access to or inability to use and access the Website and the Material.

  1. Specific Warnings

11.1 You must ensure that your access to this Website is not illegal or prohibited by laws which apply to you. You must take your own precautions to ensure that the process which you employ for accessing this Website does not expose you to the risk of viruses, malicious computer code or other forms of interference, which may damage your own computer system.

  1. Taxes

12.1 Certain taxes and government charges may be payable in relation to the use of our services. We have no responsibility for such taxes and other government charges on transactions on or in any way connected with the Website. However, should any charge be made by us for the supply of goods or services on the Website, such charges are inclusive of any goods and services tax (“GST”) imposed under Australian law.

  1. Internet Service Providers

13.1 If you are an internet service and/or access provider, which supplies the Material to your subscriber(s), you must not use the Website in any manner or for any purpose which is unlawful or in any manner which violates any of our rights or which is prohibited by the Terms and Conditions.

  1. Advertisements and the RSPCA NSW Online Store

14.1 The Website display of price lists is an advertisement made by RSPCA NSW as vendor.

14.2 See the RSPCA NSW Online Store policies here.

14.3 Clear the Shelter 29% adoption fee discount offer is valid from 11/03/2019 until COB 30/06/2019 at all RSPCA NSW Shelters and Care Centres. To redeem, the adopter must mention the Clear the Shelter discount or 29% off discount before payment has been finalised. If mentioned after payment has been processed, the offer will not be valid and your discounted amount will not be refunded. No rainchecks. All standard adoption procedures apply.

  1. Hyperlinks

15.1 The Website contains hyperlinks and other pointers to internet websites operated by third parties (“Linked Sites”). The Linked Sites are not under our control and we are not responsible for the content of any Linked Site or any hyperlink contained in a Linked Site.

15.2 The inclusion of any link does not imply our endorsement of the Linked Site. You link to any such Linked Site entirely at your own risk. We exercise no control over the quality, safety or legality of any items advertised or sold or statements made through any Linked Sites.

15.3 The Material on any Linked Site, including product information and prices, is the responsibility of the operator of the Linked Site. Any information contained on a Linked Site is subject to change without notice by the operator of that website.

15.4 Any purchases or dealings you have with a Linked Site are done at your own risk. We are not a party to any transaction between you and a Linked Site. Your use of a Linked Site is subject to the terms and conditions of that site in addition to the Terms and Conditions of this Website. If there is any inconsistency, to the extent of the inconsistency, the Terms and Conditions of this Website prevail.

  1. Disputes with Linked Sites

16.1 As we are not and cannot be involved in your interaction with Linked Sites, in the event that you have a dispute with one or more Linked Sites, to the extent permitted by law, you agree to release us (and our agents and employees) from liability for any claims, demands and damages (actual and consequential) arising out of or in any way connected with such dispute.

  1. Termination

17.1 The Terms and Conditions are effective until terminated by us. We may terminate this agreement and your access to the Website at any time without notice. In the event of termination, you are no longer authorised to access the Website. All restrictions imposed on you, disclaimers and limitations of liability set out in the Terms and Conditions will survive termination.

  1. Privacy

18.1 See our Privacy Policy here.

  1. Governing Law

19.1 The Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.

  1. Miscellaneous

20.1 If any provision of the Terms and Conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms and Conditions, which will continue in full force and effect. All rights not expressly granted are reserved. The Terms and Conditions set out the entire understanding and agreement between RSPCA NSW and you with respect to the subject matter.

21. Instagram #GoForItRSPCA Content Usage Terms and Conditions

21.1 By responding to any comment from RSPCA NSW with the hashtag #GoForItRSPCA on any social media platform, you give permission for RSPCA NSW to use your content with or without credit or acknowledgment in any advertising, marketing, fundraising campaigns and/or activations. You also give permission to use this image on RSPCA NSW’s website, social media or any other promotional or educational purposes internally or externally.

22. Transaction Fees

22.1 Any donations made using a Visa, MasterCard, American Express, PayPal, or other payment types and/or gateways, will incur a transaction fee. We have provided the option to our supporters to cover this transaction fee with a flat rate.  If you have opted into covering this transaction fee within our monthly giving program this fee will continue to be applied to all future transactions as well. This fee covers the transaction fee as well as the administration fees in processing donations. If you do not wish to cover this transaction fee, you can opt out during the donation process.